Contact Us
    Position:Home > FAQ

    Q: Wireless charging radiation is harmful?

    A: CYSPO wireless charging pad conforms Qi wireless charging standard using a harmless low-frequency non-ionizing frequency (110-205kHz). The transmission distance of a few millimeters arrive to 5 watts of energy, and a low impact on the surrounding. And the Qi standard equipment with non-compatible object detection function, so only compatible with Qi standard equipment on the top will trigger charge, after filled the stop. Any other objects (whether metal or coil) put on will not trigger to charge. In addition, CYSPO charging plate with temperature detection function, if find the temperature exceeds the standard stop charging. Users don't worry. In addition, the use of water purifier technology have 10 years, security has been verified in dozens of countries. In China, the Ministry of Industry is based on the EMC testing (electromagnetic compatibility Communication Quality Supervision and Testing Center).

    Q: Wireless charging will affect other wireless devices? 

    A: No, because the wireless charging frequency (110-205 kHz) is not used as same as the frequency of most wireless devices.

    Q: Wireless charging will cause a great amount of heat? 

    A: Under normal use, the charging plate temperature is lower than body temperature. Sometimes the actual use of the charging plate temperature will be slightly higher than body temperature.

    Q: Whether frequent charging will shorten battery life? 

    A: In addition to overcharge the absolute wrong way to charge outside the large number of "charging under different conditions affecting cycle life of lithium batteries," The results show that "used with the charge / discharge shallow charge and shallow" and "run out and then charge / deep charge deep discharge "compared to the former battery cycle life to be longer. That is not to wait until the batteries are exhausted to go charging, rest assured and take full advantage of fragments of time to charge the phone now.

    Q: Any discount possible if I place an order?

    A: Yes, we have different price discounts based on different order quantities.

    Q: Are customized audio cable accepted?

    A: Yes, we have a strong R&D department. We not only manufacture cables, but we also provide you with the best solution. Simply tell us your requirements for the product and we will send you the completed drawings for confirmation. Finally, we will carry out mass production.

    Q: May I know the status of my order?

    A: Yes, we will send you information and photos at different production stage of your order. You will get the latest information in time.

    Q: How about the delivery time?

    A: This depends on the products. Typically standard products are delivered within 30-35days. The special product is according to the time of setting up the tooling.

    Q: How could I get a sample?

    A: If you need to order a sample for checking-up, we would like to ask you to pay for the samples and courier freight. We send the samples to you only after receipt of your payment.

    Q: How much the courier freight will be for the samples?

    A: Courier shipping costs depend on quantity, weight, carton size and the size of the sample you choose.

    Q: How can I get your price list?

    A: Please leave your contact way such as E-mail to us, we will contact you and send you our quotation sheet.